Implementation Support Assistant

Want to work within a healthcare environment, making a real difference to efficiency within hospitals?

Keen to travel and work in different areas?

Eager to learn and work within a supportive, customer facing role onsite?

If so, we’d love to hear from here at Navenio! Please read on and apply.

Please note, extensive travel is required in this role from Mon-Fri day most weeks.

This is a fixed term contract for a period of 1 year.

The Role

We are a fast growing business with new products and services being added continually. As such, the role will develop and change over time as we improve what we’re currently doing and move into new areas of operation. However, we envisage that your duties will include the following:

  • Supporting manual map validation, technical setup of Navenio, and testing the solution in hospitals
  • Testing the solution prior to deployment, training all impacted users, and supporting the rollout of Navenio systems in a hospital
  • Maintaining regular contact with the Customer Programme Manager and Implementation Consultants, to ensure they are correctly informed and aware of areas which may require further Implementation support
  • Assisting with the deployment of new products and features for existing customers as they become available

Requirements

  • Proven people and communication skills
  • Someone who relishes taking on additional responsibility and is up for a new challenge
  • Interest in, and ability to pick up new concepts and technologies quickly
  • Ability to operate reliably and consistently without direct supervision
  • Open to extensive travel Monday to Friday within the UK. This could lead to 5 days/4 nightsaway from home
  • Focus on continuous improvement of processes, product, and the way they conduct theirwork
  • Able to pass DBS (Disclosure & Barring Service) checks due to the nature of clientenvironments

Beneficial Experience

  • Previous experience in a start-up/scale-up environment

Benefits

Benefits of working with Navenio are not just working within a great team to build awesome products; there are budgets for training, conferences and books. You’re given responsibility for your work and freedom to get it done whilst still having a supportive environment.

  • 10% Discretionary bonus
  • Car allowance
  • 25 days annual leave + bank holidays
  • 5% pension contribution
  • Private Health
  • Employee Assistance Programme
  • Group Life
  • Cycle to work scheme
  • Healthy snacks
  • Regular company socials

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